Shipping Policy

Thank you for choosing mojolife.in for your online shopping needs. This Shipping Policy provides information about our shipping procedures and policies. By placing an order on our website, you agree to comply with this policy. Please read it carefully before proceeding.

1. Shipping Locations We currently offer shipping services within India only. We do not ship internationally at this time.

2. Order Processing Time We strive to process and ship orders promptly. Orders are typically processed within 1-2 business days from the date of purchase, excluding weekends and public holidays. Please note that processing time may be longer during peak seasons or promotional periods.

3. Shipping Methods We partner with reliable shipping carriers to ensure safe and timely delivery of your orders. The shipping method will depend on various factors, including the destination, size, and weight of the package. We reserve the right to choose the appropriate shipping method for each order.

4. Shipping Charges Shipping charges are calculated based on the weight, size, and delivery location of the package. The shipping cost will be displayed at the checkout page before you complete your order, if any. Any applicable taxes or additional fees will also be included in the total shipping charges.

5. Estimated Delivery Time The estimated delivery time varies depending on the destination and the shipping carrier. Generally, you can expect your order to be delivered within 5-7 business days from the date of shipment. Please note that delivery times may be affected by factors beyond our control, such as natural disasters, unforeseen events, or delays caused by the shipping carrier.

6. Order Tracking Once your order is shipped, we will provide you with a tracking number and a link to track the status of your shipment. You can track your order on the shipping carrier's website using the provided tracking information.

7. Delivery Attempts The shipping carrier will attempt to deliver the package to the address provided during checkout. If the delivery is unsuccessful due to the recipient being unavailable or the address being incorrect, the carrier may make additional delivery attempts or contact you to arrange an alternative delivery location or time. Please ensure that the provided shipping address is accurate and that someone is available to receive the package.

8. Damaged or Lost Packages We take utmost care in packaging and ensuring the safe delivery of your orders. In the rare event that your package is damaged or lost during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and assist you in any way possible.

9. Non-Delivery or Delayed Delivery If your package does not arrive within the estimated delivery time or is significantly delayed, please contact our customer support team. We will investigate the issue with the shipping carrier and keep you informed about the status of your shipment.

10. Change of Shipping Address Once an order is placed, the shipping address cannot be changed. Please ensure that the provided shipping address is accurate and up to date before submitting your order.

11. Delivery Restrictions Some products may be subject to specific delivery restrictions due to legal or logistical reasons. We will provide any relevant information regarding such restrictions on the product page or during the checkout process.

12. Contact Us If you have any questions or need assistance regarding our Shipping Policy, please contact our customer support team. We will be happy to assist you.

Note: This Shipping Policy is subject to change without prior notice. It is your responsibility to review the policy periodically for updates.